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Answers to your most pertinent questions

FAQ

How do I login to Artwide?

Click here to download the app and register. The registration process is fairly simple.

If you want to conduct any transactions, we will need to complete our KYC (Know Your Client) procedures. This is a straightforward process. You just need to:
1. Complete your profile in the app
2. Provide us with a copy of a government issued ID
3. And share a proof of address (dated within the last three months)

This information is required to ensure the safety and security of all participants in the Artwide community.

How is Artwide different?

Artwide offers confidential and secure access to the art market. By bridging the gap between collectors, galleries, museums, advisors, financial institutions and corporations, Artwide creates a reliable community that enables buyers and sellers to conduct high-end deals. Artwide aims to create an exclusive community, offering a second-to-none experience with discretion at its forefront.

We act as the trusted partner between the parties, keeping the buyer and the seller's identity confidential on each transaction. Clients are supported by a worldwide team providing bespoke client services at all times.

Artwide also offers clients services from art consulting, shipping and storage, to art-related financing, insurance, collection and inventory management, and access to leading independent experts. With clients in approximately 52 countries worldwide, Artwide boasts a diverse and far-reaching network. Focused on buying and selling artworks across all mediums, from Impressionism to Ultra-Contemporary art, Artwide is also able to source your specific and individual requests

What are Artwide's fees?

For private sales, Artwide will deduct a commission from each artwork sold. The commission is calculated on the final purchase price agreed between the seller and the buyer. Since commission is based on the final value of each transaction, the commission for every transaction will differ.

Commissions deducted are based on a tiered structure. The total commission value is calculated from the aggregate, when applicable, of the three tiers.

Transaction Value
Fees
Example
0 - 1,000,000.00
10% of the purchase price
By way of example, if the purchase price is 700,000 USD, Artwide will retain a commission of 70,000 USD
1,000,000.01 - 5,000,000.00
7.5% of the purchase price
If the purchase price is 2,500,000 USD, Artwide will retain a commission of 212,500 USD
5,000,000.01 and above
5% of the purchase price
If the purchase price is 8,000,000 USD, Artwide will retain commission of 550,000 USD


For auctions, a buyer's premium is charged on top of the hammer price (winning bid at auction) of the lot. The premium is calculated using a tiered structure. The total value is calculated from the aggregate, when applicable, of the three tiers.

Transaction Value
Fees
Example
0 - 500,000.00
9.5% premium
By way of example, if the hammer price is 300,000 USD, Artwide will retain a fee of 28,500 USD
500,000.01 - 1,500,000.00
8% premium
By way of example, if the hammer price is 1,000,000 USD, Artwide will retain a fee of 87,500 USD
1,500,000.01 and above
6.5% premium
By way of example, if the hammer price is 5,000,000 USD, Artwide will retain a fee of 355,000 USD


What can I do on the app?

You can purchase an artwork or submit one to sell. You can make an offer on an artwork, request a viewing or reserve an artwork. You can also follow or bid in Artwide auctions on the app. You can make a request for a specific artwork that you would like to acquire. You can request art financing.

When you submit an artwork, you will have the choice to determine the audience you are targeting, i.e., do you want the artwork to be visible to all app users or only to selected profiles.

What happens after I acquire an artwork?

An Artwide representative will personally assist you with finalizing the transaction - from arranging payment to logistics, and more.

How do I know that an artwork is authenticated?

Every artwork submitted to the Artwide network is vetted for authenticity and availability to sell as outlined in our terms and conditions. It is part of our four commitments as a platform to ensure that our service is user-centered and has protections in place for our participants.

I can't find the answer to my question. What should I do?

Click here to get in touch with one of our team members so we can help you find what you’re looking for.

Get started with
artwide today

Get started with
Artwide today

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